Member Management
From Flux Developer Portal
User Profiles may be flagged by other users. Flagged profiles appear within the Community Manager 'Manage Flagged Content queue'. The Community Moderator may ban flux members from their community via the Flagged Profiles queue.
When a user is blocked:
- The user is only blocked from the site, not from the flux platform
- The user will not be able to rejoin your site with the same email address
- All content created by the user (UGC, comments, posts) will be automatically deleted
- Content does not reappear if the user is "unblocked"
Repeat offenders may be escalated to IP-level banning via consultation between the site moderator and their Community Manager
Contents |
Blocking a Member
To block a member from their profile page, locate the About Me module on that user's profile. Along with the standard "Add as Friend" and "Send Message" options, the Community Admin is presented with additional options to "Block Member"
Feature a Member
To feature or block a member from their profile page, locate the About Me module on that user's profile. Along with the standard "Add as Friend" and "Send Message" options, the Community Admin is presented with additional options to "Feature Member".
If a member is already featured, the "Feature Member" option will be replaced with an "Unfeature Member" option. Similarly, blocked members can be unblocked via their profile page. Community Admins can also manage members from the "Members" page, accessible from the "More" menu when logged in to a flux Community as the Community Admin. The "Members" page is very similar to the "Friends" page for each community member.
From this page, community members may select any of the following links to:
- View Profile: view the member's profile page
- Send Message: send a direct message to the member
- Remove Friend: remove member as friend. Generally not relevant for the Community Admin.
- Block: remove a member from the community – Admin only option
Add to Favorites: adds the member to the Featured Member list – Admin only option
Unblocking Members
To unblock members, go to the Members Management page, select the Blocked filter, and then select the unblock link next to the member profile picture.
Managing Featured Member Lists
When featuring a member, the Community Admin chooses from a dropdown of Featured Member lists. All communities come with a default "Featured Members" list, and the admin also has the option to create an unlimited number of personalized lists.
To create a new Featured Member list, or edit an existing list, click the "Member Management" link from your Community Manager and then click "Featured Members", or choose "Manage Lists" from the "Feature Member" dropdown. From here you can Add a new list, Delete a list, or remove members from a specific list by clicking Edit.
User Roles
A User Role is simply a set of Permissions assigned to an individual user. User Roles are available to all communities in Admin mode. Every community has a "Roles" dropdown on each user in Member Management, which allows the Admin to change the role of any member of their community. Every user has one Role on each community they join. A single user can be assigned a different Role for every community they join, but may only have one Role per community. When a user crosses communities, his/her role does not go with him/her. The default Role for all users on each community at sign up is “Member” Role. User Roles other than “Member” are identified by visual representation – this includes a thicker border around the thumbnail and the textual representation of their Role in that community.
Current User Roles/Permissions Sets
User Roles and Permissions Matrix: User Roles and Permissions
How Do I Change a Member’s Role?
- Click “Community Manager” from the “More” menu dropdown.
- Click “Manage Members” under the “Moderate” section of your Community Manager.
- Find the member whose Role you would like to change, and select the Role you would like to give them from the “Member Role” dropdown.
- IMPORTANT! Don’t forget to save your changes by clicking “Save changes” at the bottom of the page.
Member privacy
Members have the option to suppress their profile from anyone they are not friends with. To make profiles private, or to hide personal data like age and online status, Members can simply visit "Account" settings from the "More" menu at the top of the page. Go to the "Privacy" tab, and be sure to save choices.
Member flagging
Members have the option to flag content, or other members, in the community as inappropriate. Once a piece of content is flagged, it is automatically placed in a queue for the Community Admin to review. More details below in "Flagged Content and Members".
